01
Calls answered
A receptionist that never takes a day off picks up when you can’t, answers questions about your services and books the job in. Prefer to ring back yourself? Missed callers get a text straight away instead.
For UK trades and local service businesses
Your calls, bookings and books, quietly sorted.
You’re good at the job. It’s the phone ringing while you’re up a ladder, the quotes nobody chased and the receipts in the van that lose you work. We set up the systems that deal with them, around the tools you already use, and we keep them running.
Setup never more than £995. Fixed price in writing, live by a date we guarantee, monthly cancel-anytime.
What we fix
The parts of the business that leak work.
There’s no package to pick from. We look at your business, find what’s actually costing you jobs and fix those things. These six come up most.
02
Bookings that fill themselves
Customers pick a slot online and it lands in the calendar you already use, with reminders so fewer people forget.
03
Quotes followed up
Every quote gets a polite nudge at the right time, so the ones that went quiet don’t just disappear.
04
Books kept
Invoices, card payments and receipts flow into Xero, QuickBooks, FreeAgent or Sage, so the accounts stop being a weekend job.
05
More good reviews
Happy customers get asked at the right moment, while they’re still pleased. That’s usually how the businesses above you on Google Maps got there.
06
A website that works on a phone
Fast, with a number you can tap, clear prices and a way to book. Most customers will only see it on a mobile.
Works with what you already use
- Google Calendar
- Outlook
- Xero
- QuickBooks
- FreeAgent
- Sage
- Tradify
- Jobber
- ServiceM8
- Fergus
- Powered Now
- Squeegee
- CleanerPlanner
- GoCardless
- Stripe
- SumUp
- Square
Not on the list? If it has a way in, we can usually connect it. If it doesn’t, we’ll say so in your proposal.
Who does what
Every part of the job has its own desk.
A small business shouldn’t need a back office to run like it has one. Behind each build is a set of specialist desks, each doing one job properly, with Zac checking the result before it reaches you.
-
Reads your website, your Google listing, your reviews and the businesses near you, so your proposal starts from facts about your business rather than a template.
-
Writes up what we found, what we would fix, the fixed price and the date it will be live. You get it in writing and decide in your own time.
-
Builds the website, the booking page, the call handling and the follow-ups, then tests each one on a phone before anything goes live.
-
Connects it all to what you already use: your calendar, job app, accounts and card reader. You don’t have to learn new software.
-
Answers your calls and messages, day or night, books jobs into your diary and puts the urgent ones straight through to you.
-
Sends the invoice, takes the payment and files every payment and receipt in Xero, QuickBooks, FreeAgent or Sage.
-
Keeps it all running, fixes anything that breaks and sends you a short monthly report: calls answered, jobs booked, reviews in.
-
The one named person here. Zac reviews every build before it goes live, and if you have a question, you can email him directly.
How it works
A written proposal before anything starts.
No sales calls and no lock-in. You get it in writing, decide in your own time, and we build it.
- 01
We look at your business
Your website, your Google listing, your reviews and how the businesses near you do things.
- 02
You get a proposal
What we found, how we’d fix each thing, a fixed price and the date it’ll be live. Usually a mock-up of your new site too.
- 03
We build it
Around the tools you already use, so there’s no new software to learn.
- 04
We keep it running
One monthly fee covers the running costs and upkeep, plus a short monthly report: calls answered, jobs booked, reviews gained.
Work out your own number
What do missed calls cost you?
Prices, in writing
Three promises, before you pay a penny.
£995
The most setup will ever cost
You see the full price, line by line, before you agree to anything. Nothing is billed by the hour. After that it’s one monthly fee, which you can cancel whenever you like.
On time
Or your setup fee back
Setup fee refunded if it isn't live by the build date we quote; monthly is cancel-anytime.
3 free
Founding places in each town
The first 3 businesses in each town get setup free, in exchange for an honest review and a short case study once it’s running. Your proposal shows how many places are left in your town.
Trades we work with
Built around how your trade works.
Who’s behind it
Hi, I’m Zac.
I’ve been building software since 2010, most recently running my own web and app products, where I’ve set up the same bookings, payments, automations and AI that I now set up for trades. I’m based in Kent.
Quietly Sorted exists because the businesses I’d actually call, the roofer, the window cleaner, the plumber, are often the ones losing work to a phone they can’t answer. I review every build before it goes live, and you can always email me directly.
Zac Grierson, founder
Questions people ask
Do I have to change my phone number?
No. Calls are forwarded from your existing number, either all the time, only when you don’t pick up, or only out of hours.
Will it sound like a robot?
It’s a natural voice that knows your services, areas and prices. It can always take a message or pass urgent calls to you.
What if I already use Tradify, Jobber or Xero?
Then we connect to it. You keep working the way you do now.
Is there a contract?
No minimum term. Cancel the monthly whenever you like.
Who owns the website?
You do. If you ever leave, we hand it over along with your data.
Why is there no sales call?
Because a written proposal is clearer than a conversation. You can read it when you have time, show it to whoever you like and hold us to it.
Start here
See what your website is costing you.
Put your web address in and we’ll show you what we find. If you’d rather talk it through in writing, email us your business name and town.
Or email [email protected]
